When in effect, Free Freight promotions do not apply to phone orders. Free and flat rate shipping may not apply to all items or shipping locations, does not apply to wholesale orders and may be subject to change without notice. Operating days are business days excluding holidays. When orders are placed online, normally, we will try to have your order shipped in 2-3 business days. During peak holiday and promotional periods (e.g. Cyber Monday, Free Shipping deals), we may require up to 7 days to ship. Days in Transit do not include the day the order is shipped.
Accurately Address Your Order
An inaccurate address can delay your order. Using only a PO Box, building or development name, intersections or rural routes without the street numbered address or omiting unit designators such as apartment or suite numbers, will cause a delay in shipping. U.S addresses are accepted only.
Abdallah Candies is not responsible for delivery delays caused by adverse/unpredictable weather conditions or wrong address information.
Since chocolates are prone to melting in warm weather or by being in direct sunlight, Abdallah Candies will carefully pack every order to accommodate weather conditions. Depending on the shipping destination, during periods of warm weather, all services may not be available including free and flat rate shipping. During these periods of warm weather orders cannot be shipped over the weekend or holidays. Depending on the shipping service you select, shipments could be held until the following Monday to prevent weekend lay-overs.